1. Is it safe to travel to the Maldives right now?
Yes, travel to the Maldives continues as usual. Resorts, guesthouses, and tourism services are operating normally.
2. Can tourists still travel to the Maldives?
Yes, tourists can continue to travel to the Maldives without restrictions related to the current geopolitical situation. The Maldives government continues to welcome international visitors.
3. Are Maldives resorts operating normally?
Yes. Resorts across the Maldives are fully operational and welcoming guests as usual. Visitors can continue to enjoy the country’s renowned hospitality, marine experiences, wellness offerings, and island life without disruption.
4. Are flights to the Maldives cancelled?
Flights to the Maldives are operating as scheduled from most major international hubs. Airlines continue to serve Velana International Airport in Malé. While some airlines may occasionally adjust schedules depending on operational considerations, there has been no widespread cancellation of flights to the Maldives.
5. Are flights from the UK to the Maldives operating?
Yes. Direct and connecting flights from the United Kingdom to the Maldives continue to operate through major airlines. Please check the latest updates directly through the airline website or the official airport website prior to departure. You may also check the Velana International Airport flight information system (https://fis.com.mv/) before departure.
6. Is Dubai airport closed or affecting travel to the Maldives?
As the global aviation environment can change depending on operational and geopolitical developments, travellers connecting through Dubai are strongly advised to check the latest updates directly through their airline or the official airport website prior to departure. However, Dubai International Airport continues to facilitate international travel, including connections to the Maldives. You may also check the Velana International Airport flight information system (https://fis.com.mv/) before departure.
7. What travel advice should travellers check before visiting?
Travellers are always encouraged to check official government travel advice from their respective countries before travelling. This is standard guidance for any international trip and helps ensure visitors are aware of the latest information.
1. Are all Cinnamon Hotels & Resorts properties open now?
Yes. All our properties are open and operating smoothly as of 1 December 2025. We are ready to welcome guests with the same warmth and care as always.
2. Is it safe and ready for guests to stay at the resorts again?
Yes. Our teams upheld all safety measures throughout the weather conditions, and our resorts are fully prepared to offer a comfortable and reassuring stay.
3. Are current and upcoming bookings affected in any way?
At present, access to our resorts remains clear, and guests are able to reach their destinations without disruption.
For areas such as Kandy, travellers may be guided through alternative routes if recommended by local authorities.
For the latest verified public information:
• Disaster Management Centre (DMC): https://www.facebook.com/dmc.gov.lk
• Sri Lanka Tourism: https://www.facebook.com/tourismsrilanka.gov.lk
4. Is access to the resorts affected?
Yes. Guest safety protocols were upheld throughout the weather changes, and all resorts are operating safely.
5. Which resorts were affected by the recent weather?
Several resorts experienced temporary interruptions during the recent weather:
- · Cinnamon Lodge Habarana
- · Habarana Village by Cinnamon
- · Cinnamon Citadel Kandy
- · Kandy Myst by Cinnamon
- · Trinco Blu by Cinnamon
All of these resorts are now fully open and ready to welcome guests.
6. Were any guests impacted during the adverse weather?
Guests staying with us remained safe and supported throughout, with our teams present across the resorts at all times.
7. Should guests expect any delays or limited services?
No. All resort services have resumed in full.
8. Can guests go ahead with their planned excursions and activities?
Most activities are operating, with a few temporary adjustments for safety:
• Cinnamon Lodge Habarana and Habarana Village by Cinnamon have resumed excursions, though some cultural and nature sites are still completing safety clearances.
• All water related excursions remain paused until further notice.
• At Cinnamon Citadel Kandy, all excursions are active except those involving water activities.
• At Trinco Blu by Cinnamon, excursions are limited due to the off season.
We will continue to share updates as they are received from the relevant authorities.
9. Were any facilities damaged?
All guest facilities across the resorts are safe and available. At Cinnamon Lodge Habarana, the pool underwent essential maintenance.
10. Is the pool at Cinnamon Lodge Habarana ready for use?
As planned, the Cinnamon Lodge Habarana pool will reopen to guests from the 9th of December, following essential maintenance work.
11. Can I request to adjust my booking due to personal concerns?
Yes. If you would like to adjust your booking, our team is ready to assist and ensure any changes are handled smoothly, in line with our standard modification and cancellation policies. Please contact our reservations hotline +94 112 161 161 or email us at [email protected]
12. Are check in and check out times unchanged?
Yes. All standard operating hours remain in place.
13. Is the airport operating?
Yes. Sri Lanka’s international airports continue to operate with scheduled arrivals and departures taking place as planned.
For updates, please visit: https://www.airport.lk
14. What is Cinnamon doing to support affected communities?
We are working closely with the John Keells Group and the John Keells Foundation to support community recovery efforts in the areas that were affected.
15. Where can I find official updates?
For updates from Cinnamon Hotels & Resorts, please refer to our official social media channels.
For national information on weather, access, and relief efforts, please visit:
- Sri Lanka Tourism: https://www.facebook.com/tourismsrilanka.gov.lk
- Sri Lanka Tourism Alliance: https://www.srilankatourismalliance.com/news-and-updates/sri-lanka-update/
