TERMS AND CONDITIONS OF USAGE

Access to and the use of www.cinnamonhotels.com ("Site") as provided by the Management of Cinnamon Hotels is subject to the following terms and conditions.

By using this Site, you agree to comply with and be bound by these terms and conditions. However, if you do not agree with all or any of these terms and conditions, you are advised to exit this Site immediately. The Management reserves the right to change these Terms and Conditions without any notice at any time by posting changes online. You, as a visitor, are responsible for reviewing the information posted online to obtain timely notice of any such changes. By using this Site after any such changes, you agree to comply with and be bound by the terms and conditions as changed.

DISCLAIMER

Although we attempt to keep all information in the WWW servers accurate and up to date as far as it is reasonably possible, the accuracy and timeliness of the information provided cannot be guaranteed. We hope that you will find the information helpful and easy to use, but we provide all content for informational purposes only and make no representations or warranties of any kind regarding the same. Cinnamon Hotels, its management, owning companies, its officers, directors and employees, disclaim all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them. Whether such liability is under contract, tort or otherwise, Cinnamon Hotels, its management and its owning companies including its officers, directors and employees can not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. Cinnamon Hotels WWW servers were designed to provide information about the company, its products and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorised and prohibited.

SUBMITTED MATERIALS

All parties submitting materials to the WWW servers, by submission grant Cinnamon Hotels, its management and owning companies a non-exclusive, worldwide, irrevocable, sublicensable licence to use, install, reproduce, copy, adapt, publish, translate and distribute it in any media in connection with the WWW servers. Further, you represent and warrant that the submission, installation, reproduction, copying, adaptation, publication, translation, distribution and use of such materials in connection with the WWW servers shall not violate any other party's proprietary or legal rights. The Management reserves the right to remove any submissions made, on this Website at any time, and for any reason, without prior notice.

INTELLECTUAL PROPERTY RIGHTS

The material and content provided on the Site are strictly for your personal and non-commercial use only. Except as otherwise indicated, all materials on this SITE, including, but not limited to text, hotel information, tour information, customer or partner references, data, images and pictures, illustrations and written and other materials contained in this Site are protected by copyrights, database rights, trademarks and / or other Intellectual Property rights owned, or used with permission of their owners by us or our partners, affiliates or associates. This Site WWW.cinnamonhotels.com as a whole is protected by copyright and other intellectual property rights and as such, all rights are reserved.

INDEMNIFICATION

You hereby indemnify to the fullest extent the Management of Cinnamon Hotels, including its officers, owners, directors, employees, affiliates, agents, licensors, representatives, solicitors, attorneys, and business partners from and against any liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of your use of the Site, or use of the Site by any person using your Site account or in any way related to your breach of any of the provisions of these Terms and Conditions.

GOVERNING LAW & JURISDICTION

We are incorporated in Sri Lanka and therefore operate under the laws of the Democratic Socialist Republic of Sri Lanka. These terms and conditions shall be subject to Sri Lankan law and the exclusive jurisdiction of the Sri Lankan Courts.

In the event there are any discrepancies in the translations of the website, the English version will prevail.

PAYMENTS & COMMUNICATIONS

To protect yourself from fraud, scams, and impersonation attempts, please carefully read the following guidelines:

• Official Website: Please ensure you are booking and communicating only through our verified website: https://www.cinnamonhotels.com
• Official Emails: All communication from us will come from an email ending in @cinnamonhotels.com

We Only:

• Send secure payment links ending in cinnamonhotels.com
• Communicate through official channels only

We Never:

• Request payments through third-party websites, personal bank accounts, or unauthorized payment links e.g cinnamonvelifushi.com etc.
• Send payment requests via social media, SMS, or WhatsApp
• Ask for personal or financial information over unofficial channels

How to Identify a Scam:

• Always verify that the website address is https://www.cinnamonhotels.com
• Be cautious of emails or messages that create a sense of urgency or pressure you to make a payment
• Never click on suspicious links or attachments
• When in doubt, contact us directly at: [email protected]